Privacy policy

Last updated: 8 May 2026 Ascendyl, operated by Ascendyl Solutions Private Limited ("we", "us", "our"), respects your privacy. This policy explains what we collect, how we use it, and your rights. What we collect • Identity & contact: name, email, phone, shipping/billing address. • Account data: encrypted password, role, order history. • Order data: items, prices, payment provider order/payment IDs (we do not store card numbers, CVVs, or UPI PINs). • Browsing data: pages visited, products viewed, cart contents — used to improve the experience. • Cookies: session, cart, wishlist, marketing preferences. How we use it • To process and ship your orders. • To provide customer support. • To send order/shipment notifications and (with consent) marketing messages. • To prevent fraud and improve site security. • To comply with legal obligations (tax, accounting). Sharing We share data only with: • Payment processors (Razorpay) for payment processing • Logistics partners for delivery • Email/SMS providers for transactional & marketing messages • Authorities, where legally required We do not sell your data. Cookies You can manage cookies through your browser settings. Disabling some cookies may affect site functionality (e.g., the cart). Your rights You may request access to, correction of, or deletion of your personal data by emailing Ascendyl204@gmail.com. We respond within 30 days. Retention We retain order data for 7 years to comply with Indian tax law. Marketing data is retained until you unsubscribe. Security Data is encrypted in transit (HTTPS). Passwords are hashed (bcrypt). Access to our systems is role-restricted and audited. Children We do not knowingly collect data from anyone under 18. Changes We may update this policy. Material changes will be notified via email and/or a banner on the Site. Contact Ascendyl204@gmail.com · Ascendyl Solutions Private Limited, Office No 206, Plot No 1, 2nd Floor, Ambar Tower, Naniwala Bagh, Azadpur, North West Delhi, Delhi - 110033